|Contaminated water from a reputable refilling station|
Decades before, households used to get drinking water only from the faucet but the water produced by the traditional water supply systems holds impurities so the demand for water refilling stations that provide distilled and purified water is relatively high nowadays.
Another source for clean and safe drinking water are water purifiers or filters but the price is quite expensive. For this reason, private entrepreneurs offer cheaper and more convenient alternative for public consumption. Bottled water from refilling stations are now a household necessity.
There are thousands of water stores situated and established nationwide but the need for a reliable and safe drinking water is one major consideration.
For my family's health sake, my husband and I decided to get our drinking water in one of the leading brands in drinking water industry. There's no doubt that the quality of their crystal clear water will do no harm in our health knowing they are the undisputed leader in water treatment.
We believe in the brand so, we've been ordering from them ever since. But 3 days ago, I almost make an incident report involving one refill container with unpleasant odor. Thursday night, February 7, I happened to smell one of our water bottles and upon sniffing a seemingly rotten odor, I immediately asked my daughter to empty the rest of the bottles in our refrigerator.
I called the station the following day and reported the incident. Good thing there's nothing bad happen to us like having stomach pains or diarrhea. Thank God, I was able to detect it before we fully consumed the contaminated water. I was so concerned about my kids.
The owner of that particular franchise water store deeply apologized and I accepted it without a formal complaint like I should have done for my family's health protection. I believe she was in good faith in saying that they might have gotten that contaminated container from other customers. She also mentioned that some would use the containers in making juices. The returned containers will be sanitized for a couple of days just to remove the juice residue. She assured me that this incident will never happen again.
So from then on, I smell the water inside the container before consuming it.